Portfolio

Welcome

Each case study highlights my approach to uncovering friction points, validating user expectations, and translating research into clear, actionable guidance. You’ll see not just the work I performed, but the thinking, analysis, and decision-making that drove the outcomes.

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Selected Case Studies

Projects include qualitative research, moderated testing, heuristic evaluations, and UX strategy across nonprofit, retail, government, and enterprise environments.

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• Smithsonian National Museum of the American Latino — Usability Audit Review

• Virginia Lottery — Moderated Desktop & Mobile Usability Testing

• MacArthur Foundation — Usability Strategy for Interactive Map Implementation

• Torrid — Mobile Session Replay Analysis